> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://notegpt.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Unable to Sign Up / Log In / Sign In?

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2. **A screenshot of the error message** you received
3. **The time you attempted to sign up or log in** (please provide the exact time if possible, including the time zone)
Once we receive these details, our team will check the issue and get back to you as soon as possible.
Thank you for your cooperation!