Why am I not receiving the verification code when signing up?

The verification email is usually delivered successfully.
Before contacting support, please try the following:

1. Make sure you are checking the correct email address that was used for registration.
2. Check your Spam, Junk, Promotions, or other filtered folders, as the email may have been filtered by your email provider.
3. If you still cannot find the verification email, please send us the email address you used to register, and we'll help investigate the issue.

Thank you!

Updated on: 24/06/2026