How do I delete my account?
If you need to delete your account, please follow the steps below:
While logged in, click your avatar in the bottom-left corner of the page.
Select “My Account” from the menu.
Scroll down to the bottom of the My Account page and click “Delete Account.”
Check the box: “I understand the risks above and confirm deletion.”
Enter your password to verify your identity.
Confirm the final pop-up and click “Delete Account Permanently.
Please note: Once you deletePopularHow to change the login method?
Click into "My Account" on the Privacy Policy page
Then click the "Change Password" button to set your password
After that, you can log in your account with password.Few readersHow do I change the login email?
Sorry to tell you that it currently does not support to change the login email address. It's suggested you to keep logging in with the email you usually use.Few readersUnable to Sign Up / Log In / Sign In?
If you're unable to sign up, log in, or sign in to your account, please send us the following information so we can investigate the issue:
The email address you used to register or log in
A screenshot of the error message you received
The time you attempted to sign up or log in (please provide the exact time if possible, including the time zone)
Once we receive these details, our team will check the issue and get back to you as soon as possible.
Thank you for your cooperatioFew readersWhy am I not receiving the verification code when signing up?
The verification email is usually delivered successfully.
Before contacting support, please try the following:
Make sure you are checking the correct email address that was used for registration.
Check your Spam, Junk, Promotions, or other filtered folders, as the email may have been filtered by your email provider.
If you still cannot find the verification email, please send us the email address you used to register, and we'll help investigate the issue.
Thank you!Few readers