• I need refund

  If you need a refund, please send email to support@notegpt.io with the information below: Payment email Reason for refund Receipt We will process it as soon as possible. For a better product experience, if you have any questions or suggestions, please let us know! You can also join our discord server to contact us. Your feedback is very important!Popular

• How do I cancel the subscription?

  Cancel the annual plan: Since the annual plan does not renew automatically, you do not need to cancel manually. Cancel the monthly plan: You can cancel the subscription on the page "My Subscriptions". You can check our Subscription Policies for more details. For a better product experience, if you have any quPopular

• I paid for a subscription but it's still telling me to upgrade.

  If you’ve just subscribed, please note that your plan may take up to 15 minutes to become active. Kindly try again shortly. If the issue still isn’t resolved, please help us investigate further by providing the following details: Which page or feature were you using when the issue occurred? Did you see any error messages? Could you share a screenshot or screen recording? Please also let us know the email you used for payment and your NoteGPT login email. Thank you for ySome readers

• Is there any subscription discounts for students or schools?

  Education accounts can get the "Education plan" for free for 1 month. You can obtain it by following the steps below:&x20; Use EDU email to register and log in Enter the "Education plan" offer page Click "Get 1 mouth Free Now" Don't forget to share this message with your teachers and friends. The AI-powered summarization and generation can help everyone improve their learning and work efficiency!Few readers

• I'm a student/teacher but my school doesn't have an .edu mail adress. Can I please have a education subscription?

  Please send us a document that proves you are a student/teacher and your email address to our official email address: support@notegpt.io We will set the "Education plan" access for you after verification.Few readers

• I need an invoice.

  If you need an invoice, please send the following information to the official email address: support@notegpt.io , and we will assist you with the process. Your payment email address ReceiptFew readers

• How do I change the payment method?

  Please cancel the renewal first, and then re-subscribe after the current subscription plan expires. At that time, you can change your bank card information and the payment method.Few readers

• What's the benefit of subscription?

  There're different benefits of different plans. You can check the Pricing page for more details.Few readers

• Will I be charged after my education plan expires?

  Education accounts can get the "Education plan" for free for 1 month. After the plan expires, you will not be charged unless you subscribe to a plan.Few readers

• I need more premium credits

  If you need more premium credits to keep using premium features, click the avatar at the bottom of page then you can by more.Few readers

• How do I know how many quotas or premium credits are left?

  Click the avatar at the bottom of the page then you can see the quotas and premium credits left.Few readers

• What payment methods are supported?

  You can check the payment methods on the Pricing page.Few readers